We create an environment where your accounting software runs flawlessly.
We leave the implementation of accounting software to your implementation specialist - that is their area of expertise. We prepare the infrastructure these applications run on: servers, virtual machines, remote desktops, certificates, VPN connections, and backups.
In practice, it works like this: the implementation company configures Optima, Symfonia, or Enova internally - setting up the chart of accounts, accounting parameters, and modules. We ensure that the server running all of this is high-performance, secure, and available whenever you need it. We collaborate with implementation specialists regularly and understand what their applications need to run reliably.
This is a division of responsibilities that works - and is valued by both sides.
Helpwise
Infrastructure and Support
Server / VM
Remote Desktop
Certifications
VPN
Backups
Monitoring
Implementation company
Program configuration
Chart of Accounts
Parameters
Modules
Training
Updates
Reports
We know these situations and we know how to fix them.
Accounting firms have specific technical needs - different from a typical company. It is not just about a "slow computer". It is about an electronic signature that stops working two days before the reporting deadline. It is about KRS, which does not respond.
We know these scenarios because we have been supporting accounting firms for years. We respond quickly - because we know that in your industry, "we will take care of it next week" is not an acceptable answer.
You handle accounting for dozens of companies - we make sure the data you work with is secure.
An accounting office is a unique environment - you process your clients’ personal, financial, and tax data. These are often companies subject to regulations such as NIS2, which require maintaining security standards across the entire supply chain - including the office that handles their accounting.
We help you meet these requirements:
Three copies of data, on two different media, including one outside the main location. SQL databases, accounting files, documents - everything is secured and regularly verified.
XDR-class systems that continuously monitor workstations and servers. Every alert is automatically logged in our Service Desk - we respond before the issue spreads.
Multi-factor authentication (MFA), permission management, and role-based access policies. Employees can access only the data and systems they need.
We help adapt your environment to RODO requirements and support you in meeting the requirements imposed on accounting firms by clients subject to NIS2. Documentation, procedures, configuration - we do it together.